Privacy Policy

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Effective Date: 29/03/2025

Last Updated: 29/03/2025

INTRODUCTION

Welcome to Limbo, a video calling application. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our Service. By using Limbo, you agree to the collection and use of information in accordance with this policy.

IMPORTANT NOTICE: Limbo does not collect, store, or retain any personal data, user information, or facial recognition data. We operate on a zero-data-collection principle.

INFORMATION WE DO NOT COLLECT

Personal Information

Limbo does not collect any personal information including but not limited to:

  • Names, email addresses, or contact information
  • Account registration data
  • User profiles or preferences
  • Location data
  • Device identifiers
  • Usage analytics or behavioral data
  • Any form of personal identifiers

Facial Recognition and Biometric Data

WE EXPLICITLY DO NOT COLLECT, STORE, OR PROCESS FACIAL RECOGNITION DATA OR ANY BIOMETRIC INFORMATION.

During video calls:

  • Facial images and video streams are transmitted directly between users for real-time communication purposes only
  • Video data is processed temporarily and solely for technical transmission
  • No facial recognition algorithms are applied to identify, analyze, or store facial features
  • No video recordings, screenshots, or facial data snapshots are created or retained
  • All video transmission occurs in real-time without any storage or logging

Technical Data

We do not collect:

  • IP addresses
  • Browser information
  • Operating system details
  • App usage statistics
  • Performance metrics
  • Error logs or crash reports

HOW VIDEO CALLING WORKS

Limbo operates using peer-to-peer technology and real-time communication protocols:

1. Real-Time Transmission Only

When you make a video call, your video and audio streams are transmitted directly to the other participant(s) in real-time for the sole purpose of communication.

2. No Recording or Storage

Video and audio data exist only during the active call session. Once the call ends, no trace of the video or audio content remains on our systems.

3. No Data Retention

We do not store, cache, or retain any portion of your video calls, including facial images, audio content, or metadata.

4. Technical Processing

Video streams may be temporarily processed by our servers solely for technical purposes such as routing, bandwidth optimization, and call quality, but no data is retained after processing.

THIRD-PARTY SERVICES

Limbo may use third-party services for basic technical functionality (such as connectivity infrastructure). These services are selected based on their commitment to privacy and data minimization. We ensure that any third-party service we use:

  • Does not collect user data on our behalf
  • Does not have access to video or audio content
  • Operates under strict privacy guidelines
  • Cannot identify or track individual users

DATA SECURITY

Although we do not collect data, we implement security measures to protect the integrity of our service:

  • End-to-end encryption for all video and audio transmissions
  • Secure communication protocols
  • Regular security audits of our infrastructure
  • Protection against unauthorized access to our systems

CHILDREN'S PRIVACY

Limbo does not knowingly collect any information from children under the age of 13. Since we do not collect any personal information from any users, this includes children. If you are a parent or guardian and believe your child has used our service, please contact us, though no personal information would have been collected.

INTERNATIONAL USERS

This privacy policy applies to all users regardless of their location. Since we do not collect any personal data, international data transfer regulations do not apply to our service. However, we respect the privacy rights of users in all jurisdictions including:

European Union (GDPR)

California (CCPA)

Other regional privacy laws

YOUR RIGHTS

Since we do not collect any personal data:

  • There is no data to access, modify, or delete
  • No data portability requests are applicable
  • No consent withdrawal is necessary as no data is processed
  • No marketing communications are sent

If you have concerns about your privacy while using Limbo, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Since we do not collect contact information, we cannot notify users directly of policy changes. Users are responsible for checking this policy periodically.

NO LIABILITY STATEMENT

Limbo EXPRESSLY DISCLAIMS ALL LIABILITY AND RESPONSIBILITY FOR:

  • Any data breaches (though no data is collected to be breached)
  • Unauthorized access to communications
  • Technical issues or service interruptions
  • Any damages arising from use of the service
  • Third-party actions or services
  • Any violations of privacy by other users during calls

Users acknowledge that they use Limbo at their own risk and that Limbo provides the service "as is" without any warranties or guarantees regarding privacy, security, or functionality.

COMPLIANCE AND CERTIFICATION

This privacy policy is designed to comply with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)
  • Other applicable privacy regulations worldwide

TECHNICAL TRANSPARENCY

For technical transparency:

  • We use standard WebRTC protocols for peer-to-peer communication
  • Our servers act only as connection facilitators and do not store content
  • All video processing is performed locally on user devices
  • Network transmission is encrypted using industry-standard protocols

PRIVACY BY DESIGN

Limbo is built with privacy-by-design principles:

Minimal Processing

Only essential data processing

Purpose Limitation

Only for real-time communication

Data Minimization

No data collection

Transparency

Clear privacy practices

User Control

Full control over communications

CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: pixreyapp@gmail.com

Response Time: We aim to respond to privacy inquiries within 48 hours.

By using Limbo, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This policy represents our complete privacy practices and supersedes any previous privacy statements.

This Privacy Policy is effective as of the date listed above and governs the use of Limbo application and services.